Can I subscribe to Making for 2020?
How do I sign up for your mailing list?
Scroll down to the bottom of this page and you will find a link.
I'd like to purchase a subscription for a friend. How can I do this?
How kind of you! You may enter in separate billing and shipping information during checkout. If you would like to purchase a subscription for yourself AND a friend, you will need to place separate orders.
I'm moving - how can I update my address?
Please email email@example.com with your order # and new address. Please note - if you do not sign up for mail forwarding, and/or did not update your address with us, we cannot be responsible for missed issues.
How soon will my order ship?
Your order will be shipped within 1-4 business days. You will receive an email with tracking information when it is shipped. Pre-sales will ship in the timeline outlined on the product page.
I work for a library, how can I subscribe to your magazine?
We now have special pricing for Institutions for subscriptions and past issues. You can find everything here.
What is your return policy? *UPDATED 4/29/2020*
We are indefinitely suspending our return policy due to the current Global Pandemic.
You may return full price unused/unopened items within 30 days of receipt. Please email firstname.lastname@example.org to begin the process. If your item(s) arrived damaged or are defective please email us at email@example.com and we will make it right. All sale items are final.
I live in Maine, or will be visiting the area - can I pick my order up?
No. Our warehouse is not open to the public unfortunately. We will happily ship your order though!
Do you ship internationally?
Yes. We ship international orders with UPS, and USPS.
Please Note: We are legally obligated to represent all international purchases as “merchandise” and with exact values. We do not mark items as “gifts” or declare a value lower than the price paid by the buyer.
Other countries may charge customs fees. You may be subject to import duties and taxes, which are levied once the package reaches your country. Making is not responsible for any additional charges for customs clearance. Customs policies vary widely from country to country, so please contact your local customs office for further information.
Once packages leave the U.S., they are the responsibility of your national postal service. We can provide customs numbers and package information upon request, but we cannot provide tracking or estimated arrival details. That information is in the hands of your local post office or customs.
I have a yarn store/bookshop. Can I carry your books and magazines?
Yes! Pease email firstname.lastname@example.org for more information.