Can I subscribe to Making?
Yes you can! Right here
How do I sign up for your mailing list?
Scroll down to the bottom of this page and you will find a link.
I'd like to purchase a subscription for a friend. How can I do this?
How kind of you! You may enter in separate billing and shipping information during checkout. If you would like to purchase a subscription for yourself AND a friend, you will need to place separate orders.
I'm moving - how can I update my address?
Please email email@example.com with your order # and new address. Please note - if you do not sign up for mail forwarding, and/or did not update your address with us, we cannot be responsible for missed issues.
How soon will my order ship?
Your order will be shipped within 1-4 business days. You will receive an email with tracking information when it is shipped. Subscriptions ship from a separate location. Please allow 1-3 weeks for your issue to arrive.
What is your return policy?
We don't accept returns. If your item(s) arrived damaged or are defective please email us at firstname.lastname@example.org and we will make it right.
I live in Maine, or will be visiting the area - can I pick my order up?
Yes! Enter the code MAINE during check out and will not be charged for shipping. Your order will be available to pick up at PortFiber during their normal business hours. Please check out their website for directions and hours. We will email to confirm when your order is ready.
Do you ship internationally?
Yes. We ship international orders with UPS, and USPS.
Please Note: We are legally obligated to represent all international purchases as “merchandise” and with exact values. We do not mark items as “gifts” or declare a value lower than the price paid by the buyer.
Other countries may charge customs fees. You may be subject to import duties and taxes, which are levied once the package reaches your country. Making is not responsible for any additional charges for customs clearance. Customs policies vary widely from country to country, so please contact your local customs office for further information.
Once packages leave the U.S., they are the responsibility of your national postal service. We can provide customs numbers and package information upon request, but we cannot provide tracking or estimated arrival details. That information is in the hands of your local post office or customs.
I have a yarn store/bookshop. Can I carry your books and magazines?
Yes! Pease email email@example.com for more information.